FAQ
GENERAL QUESTIONS:A: We ship our products worldwide.
A: Shipping and handling charges are determined by our shipping calculator based on the product purchased and where the item will be shipped to. Shipping and handling charges per item will be lower when you purchase more items.
A: Your credit card statement will show a purchase from Carccessory Enterprises Ltd
A: We currently accept Visa and Mastercard through our credit card option and PayPal payments
A: Yes, once you checkout from our shopping cart on shopify, you will be transferred to our payment gateway for payment processing. All of your information will be transmitted using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
SHIPPING QUESTIONS:
A: Orders are usually processed within 48 hours during business days.
A: Please find our estimated delivery time below:
| Regular Shipping | Upgraded Shipping | |
| USA | 5 to 12 business days | 4 to 7 business days |
| Canada | 5 to 12 business days | 4 to 7 business days |
| International | 5 to 30 business days | 5 to 10 business days |
RETURN QUESTIONS:
A: If you are not satisfied with our product, we will offer refund on the following terms:
- Please contact us within 15 days and return the item within 30 days from the ordered date
- Item is returned at your own cost
- Shipping and Handling charges are non-refundable
*Please do not send us items that do not meet our terms. We will not issue refund if the return is not qualified.*
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