FAQ

Jeffray Hongs

GENERAL QUESTIONS: <LI>Q: Where do you ship to? A: We ship our products worldwide. <LI>Q: How much is shipping and handling? A: Shipping and handling charges are determined by our shipping calculator based on the product purchased and where the item will be shipped to. Shipping and handling charges per item will be lower when you purchase more items. </LI> PAYMENT QUESTIONS: <LI>Q: What will show up on my credit card statement? A: Your credit card statement will show a purchase from Carccessory Enterprises Ltd <LI>Q: What type of payments do you accept? A: We currently accept Visa and Mastercard through our credit card option and PayPal payments <LI>Q: Is payment safe and secure? A: Yes, once you checkout from our shopping cart on shopify, you will be transferred to our payment gateway for payment processing. All of your information will be transmitted using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). SHIPPING QUESTIONS: <LI>Q: When will my order be processed? A: Orders are usually processed within 48 hours during business days. <LI>Q: When will I received my product? A: Please find our estimated delivery time below: <TABLE> <TBODY> <TR> <TD width=100></TD> <TD width=140>Regular Shipping </TD> <TD width=140>Upgraded Shipping </TD></TR> <TR> <TD>USA </TD> <TD>5 to 12 business days </TD> <TD>4 to 7 business days </TD></TR> <TR> <TD>Canada </TD> <TD>5 to 12 business days </TD> <TD>4 to 7 business days </TD></TR> <TR> <TD>International </TD> <TD>5 to 30 business days </TD> <TD>5 to 10 business days </TD></TR></TBODY></TABLE>Note: Business days excludes weekends and holidays RETURN QUESTIONS: <LI>Q: What is your Return/Exchange Policy? A: If you are not satisfied with our product, we will offer refund on the following terms: - Please contact us within 15 days and return the item within 30 days from the ordered date - Item is returned at your own cost - Shipping and Handling charges are non-refundable *Please do not send us items that do not meet our terms. We will not issue refund if the return is not qualified.*

2007-02-15T15:28:25-08:00

faq 22096

2007-02-15T15:28:25-08:00

15757

FAQ 2007-11-26T19:28:18-08:00 <notextile> GENERAL QUESTIONS: <LI>Q: Where do you ship to? A: We ship our products worldwide. <LI>Q: How much is shipping and handling? A: Shipping and handling charges are determined by our shipping calculator based on the product purchased and where the item will be shipped to. Shipping and handling charges per item will be lower when you purchase more items. </LI> PAYMENT QUESTIONS: <LI>Q: What will show up on my credit card statement? A: Your credit card statement will show a purchase from Carccessory Enterprises Ltd <LI>Q: What type of payments do you accept? A: We currently accept Visa and Mastercard through our credit card option and PayPal payments <LI>Q: Is payment safe and secure? A: Yes, once you checkout from our shopping cart on shopify, you will be transferred to our payment gateway for payment processing. All of your information will be transmitted using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). SHIPPING QUESTIONS: <LI>Q: When will my order be processed? A: Orders are usually processed within 48 hours during business days. <LI>Q: When will I received my product? A: Please find our estimated delivery time below: <TABLE> <TBODY> <TR> <TD width=100></TD> <TD width=140>Regular Shipping </TD> <TD width=140>Upgraded Shipping </TD></TR> <TR> <TD>USA </TD> <TD>5 to 12 business days </TD> <TD>4 to 7 business days </TD></TR> <TR> <TD>Canada </TD> <TD>5 to 12 business days </TD> <TD>4 to 7 business days </TD></TR> <TR> <TD>International </TD> <TD>5 to 30 business days </TD> <TD>5 to 10 business days </TD></TR></TBODY></TABLE>Note: Business days excludes weekends and holidays RETURN QUESTIONS: <LI>Q: What is your Return/Exchange Policy? A: If you are not satisfied with our product, we will offer refund on the following terms: - Please contact us within 15 days and return the item within 30 days from the ordered date - Item is returned at your own cost - Shipping and Handling charges are non-refundable *Please do not send us items that do not meet our terms. We will not issue refund if the return is not qualified.* </notextile>